Privacy policy

 

 

This Privacy Policy describes how www.cardivox.com ("we," "us," or "the Site") collects, uses, and discloses your Personal Information when you visit or make a purchase.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. "Personal Information" refers to data that can identify an individual.

Device Information

  • Collected via cookies, log files, web beacons, tags, or pixels
  • Examples: IP address, web browser version, time zone, cookies, pages/products viewed
  • Purpose: Improve site performance and user experience
  • Shared with: Shopify (our store processor)

Order Information

  • Collected from you
  • Examples: Name, billing/shipping address, payment info, email, phone
  • Purpose: Process orders, arrange shipping, communicate with you, fraud prevention
  • Shared with: Shopify

2. Sharing Personal Information

We share your information with third-party service providers such as Shopify to operate our online store and comply with laws or protect our rights.

We do not share mobile opt-in data or consent with third parties or affiliates.

Learn more: Shopify Privacy Policy

3. Behavioural Advertising

We use your data for targeted ads and marketing.

Examples:

Learn more: Network Advertising Initiative

4. Using Personal Information

We use your Personal Information to:

  • Provide our services
  • Process payments and fulfill orders
  • Communicate offers and updates

5. Lawful Basis (GDPR)

If you're in the EEA, we process your information based on:

  • Consent
  • Contract fulfillment
  • Legal obligations
  • Legitimate interests

6. Retention

We retain your Personal Information unless requested for deletion.

7. Automated Decision-Making

Shopify may use limited automation for fraud prevention that doesn’t significantly affect you.

8. Your Rights

EEA Residents (GDPR): Access, update, erase, or transfer your data. California Residents (CCPA): Right to know, delete, or update your information.

To exercise these rights, contact: support@cardivox.com

9. Cookies

Cookies improve browsing and track activity. You can manage cookie settings in your browser. Learn more: All About Cookies

Examples of cookies used:

  • _secure_session_id, cart, checkout_token (used in checkout)
  • _shopify_y, _s, _shopify_fs (used for analytics)

10. Do Not Track

We do not alter our practices based on "Do Not Track" signals.

11. Changes

We may update this policy to reflect legal or operational changes. Please review it regularly.

12. SMS Marketing

By opting into SMS marketing, you agree to receive recurring messages (e.g., order updates, promotions, cart reminders).

  • Message frequency varies.

  • Msg & data rates may apply.

  • Reply STOP to unsubscribe, HELP for support.

  • For assistance, contact: support@cardivox.com or call +1 (281) 768-4544

  • We do not share mobile opt-in data or consent with third parties or affiliates.

13. Contact Us

For questions, complaints, or data access requests: Email: support@cardivox.com